Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Dream Entries: Text-based dream logs, voice recordings, transcriptions, tags, insights, and metadata.
• Account Information: Email address, password (secured through authentication provider), profile preferences.
• Onboarding Information: Sleep habits, preferences, dream frequency, themes selected during initial setup.
• Support Requests: Any information voluntarily provided during customer support interactions.

1.2 Information Collected Automatically

• Device Information: Device model, operating system, app version, language, region.
• Usage Data: Features used, interaction events, session duration, crash reports.
• Subscription Metadata: Purchase receipts, renewal status, product identifiers (handled via Apple/Google and RevenueCat).

1.3 AI Processing-Related Data

DreamNest processes dream entries using machine learning models (e.g., OpenAI APIs) to provide:

• Summaries
• Emotional analysis
• Symbol detection
• Pattern recognition
• Personalized insights

Your dream content is never used to train third-party models. All processing is done through secure API calls.

2. How We Use Your Information

We use your data for the following purposes:

• To enable dream journaling and AI-powered analysis
• To personalize insights and visualizations
• To maintain subscription access and entitlements
• To improve app performance and user experience
• To send service updates (e.g., subscription renewal notices)
• To provide customer support
• To detect and prevent misuse or unauthorized access

We do not sell your personal information to third parties.

3. How Dream Data Is Processed

Dream entries may be sent to third-party AI processors (e.g., OpenAI) for:

• Natural language processing
• Emotional tone analysis
• Symbol extraction
• Pattern detection
• Insight generation

Processing is performed solely for providing app features. DreamNest does not allow AI providers to store or train on your data beyond the execution of your request.

4. How We Store and Protect Data

• Data is stored securely using services such as Supabase, which provides encryption at rest and in transit.
• Subscription data is managed through RevenueCat, which securely handles receipt validation.
• Access to systems is restricted to authorized personnel.
• We retain data only as long as necessary for providing our service or as required by law.

You always control your dream data.

5. Third-Party Services

DreamNest uses trusted vendors, including:

• OpenAI – AI processing
• Supabase – Database and authentication
• RevenueCat – Subscription management
• Apple App Store / Google Play – Payments and account billing
• Analytics Providers – Usage analytics and crash reporting

Each provider has its own privacy practices.

6. Your Rights and Choices

Depending on your location, you may have rights including:

• Accessing your data
• Correcting inaccurate data
• Requesting deletion of dream logs or your entire account
• Exporting your dream journal
• Withdrawing consent for data processing
• Requesting information about how your data is used

To exercise your rights, contact: support@trydreamnest.com

7. Children's Privacy

DreamNest is not intended for individuals under the age of 13. We do not knowingly collect data from children. If we learn a child has provided data, we will delete it promptly.

8. Data Retention

We retain:

• Dream entries until you delete them
• Account information until your account is deleted
• Subscription and billing metadata as required for compliance

You may delete your account at any time to remove all stored data.

9. Changes to This Policy

We may update this Privacy Policy as the service evolves. When we do, we update the "Last Updated" date at the top.

10. Contact Us

If you have questions about this Privacy Policy or want to request data deletion:

Email: support@trydreamnest.com